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Alert Event Types

Agent

Alert Type Alert Message Scopes
AUTOMATION_AGENT_DOWN
Automation is down Project, Global
AUTOMATION_AGENT_UP
Automation is up Project, Global
BACKUP_AGENT_CONF_CALL_FAILURE
Backup has too many conf call failures Project, Global
BACKUP_AGENT_DOWN
Backup is down Project, Global
BACKUP_AGENT_UP
Backup is up Project, Global
BACKUP_AGENT_VERSION_BEHIND
Backup does not have the latest version Project, Global
BACKUP_AGENT_VERSION_CURRENT
Backup has the latest version Project, Global
MONITORING_AGENT_DOWN
Monitoring is down Project, Global
MONITORING_AGENT_UP
Monitoring is up Project, Global
MONITORING_AGENT_VERSION_BEHIND
Monitoring does not have the latest version Project, Global
MONITORING_AGENT_VERSION_CURRENT
Monitoring has the latest version Project, Global
NEW_AGENT
New agent Project, Global

Automation Configuration

Alert Type Alert Message Scopes
AUTOMATION_CONFIG_PUBLISHED_AUDIT
Deployment configuration published Project, Global

Backup

Alert Type Alert Message Scopes
BAD_CLUSTERSHOTS
Backup has possibly inconsistent cluster snapshots Project, Global
CLUSTER_BLACKLIST_UPDATED_AUDIT
Excluded namespaces were modified for cluster Project, Global
CLUSTER_CHECKKPOINT_UPDATED_AUDIT
Checkpoint interval updated for cluster Project, Global
CLUSTER_CREDENTIAL_UPDATED_AUDIT
Backup authentication credentials updated for cluster Project, Global
CLUSTER_SNAPSHOT_SCHEDULE_UPDATED_AUDIT
Snapshot schedule updated for cluster Project, Global
CLUSTER_STATE_CHANGED_AUDIT
Cluster backup state is now Project, Global
CLUSTER_STORAGE_ENGINE_UPDATED_AUDIT
Cluster storage engine has been updated Project, Global
CLUSTERSHOT_DELETED_AUDIT
Cluster snapshot has been deleted Project, Global
CLUSTERSHOT_EXPIRY_UPDATED_AUDIT
Clustershot expiry has been updated. Project, Global
CONSISTENT_BACKUP_CONFIGURATION
Backup configuration is consistent Project, Global
GOOD_CLUSTERSHOT
Backup has a good clustershot Project, Global
INCONSISTENT_BACKUP_CONFIGURATION
Inconsistent backup configuration has been detected Project, Global
INITIAL_SYNC_FINISHED_AUDIT
Backup initial sync finished Project, Global
INITIAL_SYNC_STARTED_AUDIT
Backup initial sync started Project, Global
OPLOG_BEHIND
Backup oplog is behind Project, Global
OPLOG_CURRENT
Backup oplog is current Project, Global
RESTORE_REQUESTED_AUDIT
A restore has been requested Project, Global
RESYNC_PERFORMED
Backup has been resynced Project, Global
RESYNC_REQUIRED
Backup requires a resync Project, Global
RS_BLACKLIST_UPDATED_AUDIT
Excluded namespaces were modified for replica set Project, Global
RS_CREDENTIAL_UPDATED_AUDIT
Backup authentication credentials updated for replica set Project, Global
RS_ROTATE_MASTER_KEY_AUDIT
A master key rotation has been requested for a replica set. Project, Global
RS_SNAPSHOT_SCHEDULE_UPDATED_AUDIT
Snapshot schedule updated for replica set Project, Global
RS_STATE_CHANGED_AUDIT
Replica set backup state is now Project, Global
RS_STORAGE_ENGINE_UPDATED_AUDIT
Replica set storage engine has been updated Project, Global
SNAPSHOT_DELETED_AUDIT
Snapshot has been deleted Project, Global
SNAPSHOT_EXPIRY_UPDATED_AUDIT
Snapshot expiry has been updated. Project, Global
SYNC_PENDING_AUDIT
Backup sync is pending Project, Global
SYNC_REQUIRED_AUDIT
Backup sync has been initiated Project, Global

BI Connector

Alert Type Alert Message Scopes
BI_CONNECTOR_DOWN
BI Connector is down Project, Global
BI_CONNECTOR_UP
BI Connector is up Project, Global

Billing

Alert Type Alert Message Scopes
ACCOUNT_DOWNGRADED
Account downgraded Project, Organization, Global
ACCOUNT_UPGRADED
Account upgraded Project, Organization, Global
CHARGE_FAILED
Credit card charge has failed Project, Organization, Global
CHARGE_SUCCEEDED
Credit card was successfully charged Project, Organization, Global
CHECK_PAYMENT_RECEIVED
Invoice has been paid by check Project, Organization, Global
CREDIT_CARD_ABOUT_TO_EXPIRE
Credit card is about to expire Project, Global
CREDIT_CARD_CURRENT
Credit card is current Project, Global
CREDIT_ISSUED
Credit issued Project, Organization, Global
DAILY_BILL_OVER_THRESHOLD
Daily amount billed ($) is above threshold Project, Global
DAILY_BILL_UNDER_THRESHOLD
Daily amount billed ($) is below threshold Project, Global
DISCOUNT_APPLIED
Discount applied Project, Organization, Global
INVOICE_ADDRESS_ADDED
Invoice address added Project, Organization, Global
INVOICE_ADDRESS_CHANGED
Invoice address changed Project, Organization, Global
INVOICE_CLOSED
Invoice closed Project, Organization, Global
PAYMENT_FORGIVEN
Payment forgiven Project, Organization, Global
PENDING_INVOICE_OVER_THRESHOLD
Monthly bill has exceeded the limit you set Project, Global
PENDING_INVOICE_UNDER_THRESHOLD
Monthly pending invoice ($) total is below threshold Project, Global
PREPAID_PLAN_ACTIVATED
Prepaid plan added Project, Organization, Global
PROMO_CODE_APPLIED
Promo Credit issued Project, Organization, Global
REFUND_ISSUED
Refund issued Project, Organization, Global
STALE_PENDING_INVOICES
Organization has one or more pending invoices that are more than one month old Organization
WIRE_TRANSFER_PAYMENT_RECEIVED
Invoice has been paid by wire transfer Project, Organization, Global

Cluster

Alert Type Alert Message Scopes
CLUSTER_MONGOS_IS_MISSING
Cluster is missing an active mongos Project, Global
CLUSTER_MONGOS_IS_PRESENT
Cluster has an active mongos Project, Global
SHARD_ADDED
Shard added Project, Global
SHARD_REMOVED
Shard removed Project, Global

Data Explorer Accessed

Alert Type Alert Message Scopes
DATA_EXPLORER
User performed a Data Explorer read-only operation Project, Global
DATA_EXPLORER_CRUD
User performed a Data Explorer CRUD operation, which modifies data Project, Global

Disk Backup

Alert Type Alert Message Scopes
CPS_RESTORE_REQUESTED_AUDIT
A cloud provider snapshot restore has been requested Organization

Host

Alert Type Alert Message Scopes
ADD_HOST_AUDIT
Host added Project, Global
ADD_HOST_TO_REPLICA_SET_AUDIT
Host added to replica set Project, Global
ATTEMPT_KILLOP_AUDIT
Attempted to kill operation Project, Global
ATTEMPT_KILLSESSION_AUDIT
Attempted to kill session Project, Global
DB_PROFILER_DISABLE_AUDIT
Database profiling disabled Project, Global
DB_PROFILER_ENABLE_AUDIT
Database profiling enabled Project, Global
DELETE_HOST_AUDIT
Host removed Project, Global
DISABLE_HOST_AUDIT
Host disabled Project, Global
HIDE_AND_DISABLE_HOST_AUDIT
Host disabled and hidden Project, Global
HIDE_HOST_AUDIT
Host hidden Project, Global
HOST_DOWN
Host is down Project, Global
HOST_DOWNGRADED
Host has been downgraded Project, Global
HOST_EXPOSED
Host is exposed to the public Internet Project, Global
HOST_IP_CHANGED_AUDIT
Host IP address changed Project, Global
HOST_LOCKED_DOWN
Host is locked down Project, Global
HOST_NOW_PRIMARY
Host is now primary Project, Global
HOST_NOW_SECONDARY
Host is now secondary Project, Global
HOST_NOW_STANDALONE
Host is now a standalone Project, Global
HOST_RECOVERED
Host has recovered Project, Global
HOST_RECOVERING
Host is recovering Project, Global
HOST_RESTARTED
Host has restarted Project, Global
HOST_ROLLBACK
Host experienced a rollback Project, Global
HOST_SSL_CERTIFICATE_CURRENT
Host’s SSL certificate is current Project, Global
HOST_SSL_CERTIFICATE_STALE
Host’s SSL certificate will expire within 30 days Project, Global
HOST_UP
Host is up Project, Global
HOST_UPGRADED
Host has been upgraded Project, Global
INSIDE_METRIC_THRESHOLD
Inside metric threshold Project, Global
NEW_HOST
Host is new Project, Global
OUTSIDE_METRIC_THRESHOLD
Outside metric threshold Project, Global
PAUSE_HOST_AUDIT
Host paused Project, Global
REMOVE_HOST_FROM_REPLICA_SET_AUDIT
Host removed from replica set Project, Global
RESUME_HOST_AUDIT
Host resumed Project, Global
UNDELETE_HOST_AUDIT
Host undeleted Project, Global
VERSION_BEHIND
Host does not have the latest version Project, Global
VERSION_CHANGED
Host version changed Project, Global
VERSION_CURRENT
Host has the latest version Project, Global

Organization

Alert Type Alert Message Scopes
ALL_ORG_USERS_HAVE_MFA
Organization users have two-factor authentication enabled Organization, Global
ORG_ACTIVATED
Organization has been reactivated Organization, Global
ORG_ADMIN_SUSPENDED
Organization has been suspended by an administrator Organization, Global
ORG_API_KEY_ADDED
API key has been added Organization
ORG_API_KEY_DELETED
API key has been deleted Organization
ORG_CREDIT_CARD_ABOUT_TO_EXPIRE
Credit card is about to expire Organization, Global
ORG_CREDIT_CARD_ADDED
Credit card was added Organization, Global
ORG_CREDIT_CARD_CURRENT
Credit card is current Organization, Global
ORG_CREDIT_CARD_UPDATED
Credit card information was updated Organization, Global
ORG_DAILY_BILL_OVER_THRESHOLD
Amount billed yesterday is above the limit you set Organization, Global
ORG_DAILY_BILL_UNDER_THRESHOLD
Daily amount billed is below the limit you set Organization, Global
ORG_EMPLOYEE_ACCESS_RESTRICTED
MongoDB Production Support Employees restricted from accessing Atlas backend infrastructure for any Atlas cluster in this organization (You may grant a 24 hour bypass to the access restriction at the Atlas cluster level) Organization, Global
ORG_EMPLOYEE_ACCESS_UNRESTRICTED
MongoDB Production Support Employees unrestricted from accessing Atlas backend infrastructure for any Atlas cluster in this organization Organization, Global
ORG_GROUP_CHARGES_OVER_THRESHOLD
Current bill for any single project is above the limit you set Organization, Global
ORG_GROUP_CHARGES_UNDER_THRESHOLD
Project charges ($) are below threshold Organization, Global
ORG_INVOICE_OVER_THRESHOLD
Current bill for organization is over the limit you set Organization, Global
ORG_INVOICE_UNDER_THRESHOLD
Current bill is below the limit you set Organization, Global
ORG_LOCKED
Organization has been locked due to unpaid charges for more than %d days Organization
ORG_PUBLIC_API_WHITELIST_NOT_REQUIRED
IP Whitelist for Public API Not Required Organization, Global
ORG_PUBLIC_API_WHITELIST_REQUIRED
Require IP Whitelist for Public API Enabled Organization, Global
ORG_RENAMED
Organization has been renamed Organization, Global
ORG_SUSPENDED
Organization has been suspended due to unpaid charges for more than %d days Organization
ORG_TEMPORARILY_ACTIVATED
Organization has been granted temporary access Organization, Global
ORG_TWO_FACTOR_AUTH_OPTIONAL
Two-factor Authentication Optional Organization, Global
ORG_TWO_FACTOR_AUTH_REQUIRED
Two-factor Authentication Required Organization, Global
ORG_USERS_WITHOUT_MFA
Organization users do not have two-factor authentication enabled Organization, Global

Project

Alert Type Alert Message Scopes
ALL_USERS_HAVE_MULTIFACTOR_AUTH
Users have two-factor authentication enabled Project, Global
DELINQUENT
Service suspended due to unpaid invoice(s) more than 30 days old Project, Global
Service restored because all invoices are paid in full Project, Global
USERS_WITHOUT_MULTIFACTOR_AUTH
Users do not have two-factor authentication enabled Project, Global

Replica Set

Alert Type Alert Message Scopes
CONFIGURATION_CHANGED
Replica set has an updated configuration Project, Global
ENOUGH_HEALTHY_MEMBERS
Replica set has enough healthy members Project, Global
MEMBER_ADDED
Replica set member added Project, Global
MEMBER_REMOVED
Replica set member removed Project, Global
MULTIPLE_PRIMARIES
Replica set elected multiple primaries Project, Global
NO_PRIMARY
Replica set has no primary Project, Global
ONE_PRIMARY
Replica set elected one primary Project, Global
PRIMARY_ELECTED
Replica set elected a new primary Project, Global
TOO_FEW_HEALTHY_MEMBERS
Replica set has too few healthy members Project, Global
TOO_MANY_ELECTIONS
Replica set has too many election events Project, Global
TOO_MANY_UNHEALTHY_MEMBERS
Replica set has too many unhealthy members Project, Global

Support Case

Alert Type Alert Message Scopes
CASE_CREATED
Case created. Project, Global

Team

Alert Type Alert Message Scopes
TEAM_ADDED_TO_GROUP
Team added to project Organization, Project, Global
TEAM_CREATED
Team created Organization, Global
TEAM_DELETED
Team deleted Organization, Global
TEAM_NAME_CHANGED
Team name changed Organization, Global
TEAM_REMOVED_FROM_GROUP
Team removed from project Organization, Project, Global
TEAM_ROLES_MODIFIED
Team roles modified in project Organization, Project, Global
TEAM_UPDATED
Team updated Organization, Global
USER_ADDED_TO_TEAM
User added to team Organization, Global

User

Alert Type Alert Message Scopes
INVITED_TO_GROUP
User was invited to project Project, Global
INVITED_TO_ORG
User was invited to organization Organization, Global
JOIN_GROUP_REQUEST_APPROVED_AUDIT
Request to join project was approved Project, Global
JOIN_GROUP_REQUEST_DENIED_AUDIT
Request to join project was denied Project, Global
JOINED_GROUP
User joined the project Project, Global
JOINED_ORG
User joined the organization Organization, Global
JOINED_TEAM
User joined the team Organization, Global
REMOVED_FROM_GROUP
User left the project Project, Global
REMOVED_FROM_ORG
User left the organization Organization, Global
REMOVED_FROM_TEAM
User left the team Organization, Global
REQUESTED_TO_JOIN_GROUP
User requested to join project Project, Global
USER_ROLES_CHANGED_AUDIT
User had their role changed Project, Organization, Global