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FAQ: Administration
On this page
- How do I create a MongoDB Cloud Manager account?
- Can I reset my password?
- How do I add a user to my organization or project?
- Can I configure multiple Google Authenticator apps to use the same account?
- How do I close my Cloud Manager project?
- How do I subscribe to the Cloud Manager Status page?
- As an existing Cloud Manager account holder, how do I create a new MongoDB Atlas organization?
This addresses how to administer Cloud Manager users, organizations, and projects.
How do I create a MongoDB Cloud Manager account?
To get started with Cloud Manager, see Start a Free Trial.
Can I reset my password?
Yes, see Edit Personal Settings.
How do I add a user to my organization or project?
For instructions on adding users to your organization or project, see Cloud Manager Access.
Can I configure multiple Google Authenticator apps to use the same account?
Yes. By selecting the Can't scan the barcode? option during the procedure to Configure Two-Factor Authentication. The option provides a common key that multiple Google Authenticator apps can use.
How do I close my Cloud Manager project?
A user with the Project Owner access for the projects can
close a project.
You can delete a project from the project's Settings page. For details, see Delete One Project.
The operation cannot be undone.
How do I subscribe to the Cloud Manager Status page?
Subscribe to http://status.cloud.mongodb.com/rss to receive Cloud Manager status updates.
As an existing Cloud Manager account holder, how do I create a new MongoDB Atlas organization?
In Cloud Manager:
Click on your user name in the upper-right hand corner.
Select Organizations.
Click New Organization.