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Troubleshooting

This document provides advice for troubleshooting problems with Cloud Manager.

For resolutions to alert conditions, see also Resolve Alerts.

Getting Started Checklist
Fix connectivity, authentication, and agent issues.
Authentication
Fix issues with authentication and 2FA.
Automation
Fix issues with Cloud Manager automation.
Monitoring
Fix issues with alerts, deployments, and projects.
Backup
Fix issues with backing up and restoring data.
Kubernetes Operator
Fix issues with the MongoDB Enterprise Kubernetes Operator.