Docs Menu

Docs HomeMongoDB Cloud Manager

Change the Backup Region

On this page

  • Overview
  • Procedure

The following regions are available for Cloud Manager Backups. If you need to change your backup region, complete the procedure on this page.

AWS Region
Location
eu-west-1
Ireland
eu-west-2
London, England, UK
eu-central-1
Frankfurt, Germany
us-east-1
Northern Virginia, USA
us-west-2
Oregon, USA
ap-southeast-2
Sydney, NSW, Australia

You can view your current Cloud Manager Backup region in the Continuous Backup section. To change your backup region:

1

To find the download link, click Continuous Backup, then the Restore History tab, then click the download link next to the snapshot.

2

For each backup job, complete the steps to terminate your backups. When you terminate a deployment's backup, Cloud Manager immediately deletes the snapshots that are within the dates of the current retention policy.

Note

The backup region can only be changed once all backup jobs are in the inactive state.

3
  1. Select your desired organization from the Organizations menu in the navigation bar.

  2. In the left sidebar, click Support.

4
  1. In the Request Support dialog, click Create New Case.

  2. In the support case, specify the Cloud Manager project and the backup region that you want to switch to.

5

After MongoDB Support has changed the backup region for your project, you can restart your backups. For detailed instructions, see Restart Backup for a Deployment.

← Disable the Backup Service

On this page