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Delete an Account
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To delete your Cloud Manager account, you must ensure that you aren't associated with any projects or organizations.
This document walks you through deleting your Cloud Manager account.
Important
If you log in to Cloud Manager through an identity provider, you can't delete your account yourself. Contact your identity provider to delete your Cloud Manager account.
Leave or Delete All Projects
Leave a Project
Note
If you are an Project Owner
, you must promote
another member to Project Owner
before you can
leave a project.
To leave a project:
Delete a Project
Note
To delete a project for an organization, you must either have the
Owner
role for the project or have the Organization Owner
role for the project's organization.
You can delete a project for an organization either from the organization's Projects view or the project's Project Setting view:
Leave or Delete All Organizations
Leave an Organization
Note
If you are the only Organization Owner
in an
organization, you must promote another member to
Organization Owner
before you can
leave an organization.
Delete an Organization
Note
To delete an organization, you must have the
Organization Owner
role for the organization.
You cannot delete an organization that has active projects. You must delete the organization's projects before you can delete the organization.
Delete your Cloud Manager Account
Important
If you have legacy two-factor authentication set up for your account, you must disable it before you proceed with account deletion.
Once you delete your account, there's no way to recover it.
You can't reuse the email address that is associated with the deleted account to create a new Cloud Manager account.
Verify your identity.
You are prompted to verify your identity:
If you use multi-factor authentication, you are prompted to verify your identity with your chosen MFA authentication method.
If you use Google SSO or do not have multi-factor authentication configured, MongoDB sends a code to your email address. Use that code to verify your identity. Accounts that use Google SSO are automatically unlinked as part of the account deletion process.
Your account is deleted.