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Cloud Manager Access

To access a Cloud Manager organization or the project within that organization, a Cloud Manager user must be a member of that organization. Depending on the user’s role in the organization, the Cloud Manager user may also need to be a member of the project to access a project.

A Cloud Manager user can be a member of multiple projects and multiple organizations. If a Cloud Manager user is a member of a project, the user’s access to the project is determined their role in the project.

Within an organization, you can group users into teams. Users can belong to multiple teams. Teams can be assigned to multiple projects. The team’s project role sets the team members’ access to the project.

Note

Cloud Manager users are separate from MongoDB users.

Add Users to Cloud Manager

You must invite users to Cloud Manager projects and organizations. The following procedures result in an email invitation being sent to the users you want to add. The users must accept your invitation to join a project or an organization.

Users can create accounts using:

Note

If you create an account in Jira or make any changes to that account from within Jira, it can take up to 30 minutes for that change to propagate to Cloud Manager. During this window you cannot add the user to a project in Cloud Manager. Also, passwords changed in Jira are subject to the same propagation delay for Cloud Manager accounts.

Manage User Access to an Organization

Required Permissions

To perform any of the following actions, you must have the Organization Owner role.

Add Users to an Organization

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Choose the roles for the new Users.

By default, each user is given the Organization Member role. To change or add additional roles for each user, click the role dropdown menu, then select the checkboxes for each role you want the user to have in the organization.

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Specify User.

  1. Select Invite Users from the Manage button menu.
  1. From the Add Users page, enter the new user’s email address or Jira username in the combo box.

    If the console finds a connected Jira account, Cloud Manager invites the user to the Cloud Manager project. If the user accepts the invite, that user is added to the corresponding Jira group.

    After typing in the email address or Jira username, you must either press Enter or click on the email address or Jira username beneath the New User header under the combo box.

  1. Repeat for any additional users.
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Invite the Users.

Click Add Users to Organization.

Cloud Manager sends an e-mail to the selected users inviting them to join the project. Invited users do not have access to the project until they accept the invitation. Invitations expire after 30 days.

View Active Users and Pending Invitations in an Organization

To view users in an organization:

  1. From the Context menu, select your desired organization.
  2. Click Access.
  3. Click Users.

This page lists:

  • Users who are members of your Cloud Manager organization.
  • Pending users who have not accepted to the invitation to join the organization or project within the organization.

To cancel an invitation, click trash icon to the right of the pending user.

Edit User’s Role in an Organization

To edit roles through Cloud Manager for the organization:

  1. Click Access.
  2. Click Users.
  3. For the organization user to modify, click Edit Role.
  4. Select the new role or roles for the user from the menu.
  5. Click on the checkmark to save.

Remove Users from an Organization

Note

You cannot remove the last Organization Owner from an organization.

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Navigate to the organization’s Access view.

  1. From the Context menu, select the project in which you wish to create a user or team.
  2. Click Access.
  3. Click Users.
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Click trash icon to the right of the user.

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Click Remove User from Organization.

Manage Team Access to an Organization

In an organization, you can group its users into teams to facilitate adding and granting roles to multiple users to projects. You assign project access at the team level. All users in the team share the same project access.

Organization users can belong to multiple teams.

Required Permissions

To perform any of the following actions, you must have the Organization Owner role.

Create a Team

Note

There is an upper limit of 250 teams per organization.

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Create a new team.

  1. Select Create Team from the Manage button menu.
  2. From the Create a Team page, enter the your team name in the Name Your Team box. The name must be unique within an organization.
  3. To add existing organization users to the team, click in the Add Members box and either start typing their Cloud Manager username or click on the name of a user that appears in the combo box.
  4. Click Create Team.

Manage Team Members

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Navigate to the organization’s Teams view.

  1. From the Context menu, select the organization for which you wish to create a team.
  2. Click Access.
  3. Click Teams.
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Add or remove users from a team.

Click on the name of the team you wish to modify.

To add a member to a team
  1. Click Add Members.

  2. Type the name or email of the user from the combo box.

    You can only add users who are part of the organization.

    Users who have not accepted an invitation to join the organization cannot be added as team members.

  3. Click Add Members.

  4. Repeat for additional team members.

To delete a member from a team

Click trash icon to the right of the member.

Removing a user from the team removes the user’s project assignments granted by the team membership.

If a user is assigned to a project through both a team and individual assignment, removing the user from a team does not remove the user’s assignment to that project.

Rename a Team

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Navigate to the organization’s Teams view.

  1. From the Context menu, select the organization for which you wish to create a team.
  2. Click Access.
  3. Click Teams.
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Rename the team.

For the team you wish to rename:

  1. Click the ellipsis (...) button under the Actions column.

  2. Click Rename Team.

  3. Enter a new name for the team.

    The team name must be unique within the organization.

  4. Click Rename Team.

Delete a Team

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Navigate to the organization’s Teams view.

  1. From the Context menu, select the organization for which you wish to create a team.
  2. Click Access.
  3. Click Teams.
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Delete the team.

For the team you wish to delete:

  1. Click the ellipsis (...) button under the Actions column.

  2. Click Delete Team.

  3. Confirm that you wish to proceed with team deletion.

    For users belonging the team, deleting a team removes the users’ project assignments granted by that team membership.

Manage Application Access to an Organization

Required Permissions

To manage API Keys for an Organization, you must have the Organization Owner role.

To learn how to manage an Application’s Access to an Organization using API Keys, see:

Manage Access to a Project

Required Permissions

To perform any of the following actions, you must have either the Project Owner or Project User Admin role.

View Who Can Access a Project

To view which users, teams, or API Keys can access a project:

  1. From the Context menu, select the project that you want to view.
  2. Click Access.
  3. Click the tab for Users, Teams, or API Keys to see the appropriate access.

Each tab lists the project’s users, teams, or API Keys along with their project roles and corresponding actions.

View Active Users and Pending Invitations to Project

The Users tab also lists any outstanding invitations to users to join the project and any requests from users who want to join the project. A user can request to join a project when they first register for Cloud Manager.

Individual users are ordered by status. They appear in the following sequence:

  1. Users currently in your project.
  2. Users with pending invitations to join your project.
  3. Users requesting to join your project.

Cloud Manager displays the Name of users who have not accepted their invitation as Pending User and their role as –invite sent–.

To cancel an invitation, click trash icon to the right of the user’s name.

Add Users or Teams to a Project

Note

There is an upper limit of 250 users per team.

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Choose the new roles for the User or Team.

By default, each user and team is given the Project Member role. To change or add additional roles for each user or team, click on the role dropdown menu, then select the checkboxes for each role you want the user or team to have in the project.

All team members share the roles assigned to the team on this project.

If the Cloud Manager finds a connected Jira account, Cloud Manager adds the user to the Jira group associated to the Cloud Manager project and organization.

Note

If the added user does not belong to the project’s organization, Cloud Manager adds the user to the organization.

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Specify User or Team.

  • To add an individual user:

    1. Select Invite Users from the Manage button menu.
    1. From the Add Users page, enter the new user’s email address or Jira username in the combo box.

      If the console finds a connected Jira account, Cloud Manager invites the user to the Cloud Manager project. If the user accepts the invite, that user is added to the corresponding Jira group.

      After typing in the email address or Jira username, either press Enter or click on the email address or Jira username beneath the New User header under the combo box.

    1. Repeat for any additional users.
  • To add a team:

    1. Select Create Team from the Manage button menu.
    2. Enter the team’s name in the Name Your Team box.
    1. Enter the new team member’s email address or Jira username in the Add Members combo box.

      If the console finds a connected Jira account, Cloud Manager invites the user to the Cloud Manager project. If the user accepts the invite, that user is added to the corresponding Jira group.

      After typing in the email address or Jira username, either press Enter or click on the email address or Jira username beneath the New User header under the combo box.

    1. Repeat for any additional team members.
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Invite the Users or Create the Teams.

  • For a new user, click Add Users to Project.

    Cloud Manager sends an e-mail to the selected users inviting them to join the project. Invited users do not have access to the project until they accept the invitation. Invitations expire after 30 days.

  • For a new team, click Create Team.

Remove Users or Teams from a Project

Note

You cannot remove the last Project Owner from an organization.

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Click trash icon to the right of the user or team to remove.

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Confirm the removal.

  • To confirm a user removal, click Remove User from Organization.
  • To confirm a team removal, click Delete Team.”

Edit a User’s or Team’s Role in a Project

To edit roles through Cloud Manager, for the project:

  1. From the Context menu, select the project in which you want to change user, team, or API Key roles.
  2. Click Access.
  3. Click the tab for Users or Teams to see the appropriate item.
  4. Click Edit Role to the right of the user or team.
  5. Click the appropriate checkboxes to assign roles.
  6. Click Save.

Manage Application Access to a Project

Required Permissions

To manage API Keys for an Organization, you must have the Project User Admin role.

To learn how to manage a Application’s Access to an Project using API Keys, see: