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Reopen a Locked Account

Overview

Cloud Manager will lock a organization’s account if the associated credit card expires.

Reopen an Account

If you have received a message that your account is locked for failure to pay, please update your credit card information.

  1. Select your organization in the Context dropdown.
  2. Click Settings, then Billing Overview.
  3. In the Payment Methods section, click Edit.
  4. Update the information as needed and click Submit.